How the billing of vouchers works

Universal vouchers

As soon as a customer redeems a universal voucher with you, we allocate the redeemed amount to your account.

Your credit balance, minus fees, is paid out monthly within the first 7 days of the following month.

A detailed statement with all your redemptions is available in your dashboard.

Studio vouchers

Studio vouchers are sold entirely by you. Thai-Massage.de offers you the appropriate platform for this.

Payment is processed via the payment provider Stripe.

We have made billing particularly simple for you - with the aim of keeping your bookkeeping as uncomplicated as possible.

We take over all payment fees from Stripe. This ensures that you only receive one statement of charges per month. We show the sales tax regularly.

This means that you are not confronted with complicated invoices from third countries where a reverse charge procedure must be applied from a VAT perspective.

To ensure that administration is as uncomplicated as possible even in the event of a withdrawal, your turnover is automatically paid out to your bank account after 17 days.

This ensures that the money you receive in your bank account is guaranteed to be yours - there are no repayments or chargebacks after this period.
Learn more about revoking vouchers

As a payment has already been made for revocations, the payment provider will also charge the regular fees in this case.

We must therefore charge you our fees in this case.

Updated on: 14/05/2025