General
Redeem vouchers
How the redemption of vouchers works The core competence of the voucher program lies in the easy redemption of vouchers. Studio and universal vouchers differ only minimally in terms of redemption. To make the process as easy to understand as possible, we will first explain the individual details on a voucher: Components of a voucher Voucher code: Represents the respective voucher QR code: Combination of code & redemption page PIN: Is required to verifFew readersBusiness details
Do you run several studios with different business registrations? Please read here:Multiple businesses How to activate the voucher program To be able to participate in one or both voucher programs, you must have a studio entry. You can either take over an existing entry or add a new studio. You can find information on this in the article “Transferring an entry”. Whether you want to participate in the Universal VoFew readersGetting started
Learn more about both voucher programs Operate your own voucher store Create your own voucher store. You will receive a preconfigured store which you can customize to suit your individual needs. Exchange texts, change colors and decide which sections should be displayed. We will be happy to support you with the setup. Take part in our partner network for vouchers Universal vouchers are sold directly by us. This voucher can be redeemed at all participating partner studios. You benefiFew readersFee billing
How the billing of vouchers works Universal vouchers As soon as a customer redeems a universal voucher with you, we allocate the redeemed amount to your account. Your credit balance, minus fees, is paid out monthly within the first 7 days of the following month. A detailed statement with all your redemptions is available in your dashboard. Studio vouchers Studio vouchers are sold entirely by you. Thai-Massage.de offers you the appropriate platform for this. Payment is processed vFew readers
Studio voucher
Select tax-settings
How to specify your taxation type Within the studio voucher settings, you must specify which type of taxation your vouchers are subject to. You can choose from 3 different models: Standard This is a so-called "single-purpose voucher". The regular VAT (usually 19%) is shown during the purchase process and on invoices. Multi-purpose voucher The voucher is identified as a "multi-purpose voucher". No VAT is shown during the sales process and on invoices. Small business During tFew readersShop-page configuration
How to customize your sales page You can customize your store page. Your store consists of several sections, which we have already pre-filled for you. You can customize these as you wish. The individual sections can be activated or deactivated as you wish. In each case, click on Title area Add titles, subtitles and a description text. You can also upload images to the gallery. As soon as you have uploaded an image, it must be "cut out" so that the image is displayed correctly. If yFew readersCreate own voucher-shop
How to create your own voucher-shop Prerequisites To be able to use your store, 2 requirements must first be met: You must be the owner of a massage entry Have specified general information under “Business details” Studio voucher The configuration for your voucher store is divided into 2 sections. Part 1: Basic configuration Part 2: ConFew readersRight of withdrawal
Revocation of voucher orders Cancellations of vouchers are extremely rare. However, should it happen, we will take care of the entire process for you. Why is this important? So that you don't have to worry, we make sure that the revocation is processed in a legally compliant manner and on time the customer receives a binding confirmation of receipt all steps are transparent and hassle-free for you Our contact details are stored in the official withdrawal form. We act as anFew readersCustomer invoices
Invoicing & storage Automated invoicing An invoice is created automatically after every successful receipt of payment. This is sent both to your customers and to you by email. You also have the option of viewing and downloading your invoices in the dashboard at any time. Invoice numbering Invoices: Numbered consecutively according to the following pattern: RE- Studio-ID - YYYY FileNo Example: RE-1234-20251 Cancellation invoices / credit notes: If a purchaseFew readers